Skill 2 – Communicating for Results

There’s no question in my mind that Communicating for Results is Skill 2. If Managing Yourself is the foundational Skill 1, then being an effective communicator stands between you and the rest of the 8 Essential Skills. Far too often when we see a supervisor or manager fail, that failure is driven by poor communication skills. Think about the four essential facets of Communicating for Results:

  • Speaking
  • Nonverbal Cues
  • Writing
  • Listening

Regardless of your purpose, you want to create, transmit, and receive information as effectively as possible. At the same time, you want to build understanding and enhance your working relationships. And if you are unable to get your ideas and expectations across clearly, you are not going to be successful as a manager.

What do you think is involved in effective communication – Communicating for Results?

“The problem with communication . . . is the illusion that it has been accomplished. George Bernard Shaw

“The quality of your communication is determined by the results you get.” Tony Robbins

Next Time:  Stories from the Trenches

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