The 8 Skills at Indy – Lessons – Part 3

Stepping back for a bit of perspective on the Indy 500 as an example of The 8 Essential Skills at work, we continue to see lessons for all of us who supervise and manage, such as:

Skill 5 – Managing Change: a 500 mile auto race with 33 cars on the grid at the start is a study in Change. Often rapid and abrupt change. And it can (and does) happen at any point in the race. Davy Hamilton returned to the Indy 500 after a nine year hiatus, only to crash on the first lap after Thomas Scheckter took Hamilton’s line in Turn 2, causing Hamilton to swerve, lose control, and hit the inner wall. Sarah Fisher, on the other hand, steadily worked her way up in the field over much of the race only to graze the wall on lap 125, ending her day. Often the 500 is lost or won in the pits and when a driver is given the “Go!” signal before the fuel hose is fully disconnected, a return to the pit on the next lap causes a delay and may affect that drivers finishing order. Constant change is the norm; how it gets handled and what adjustments get made makes all the difference.

Skill 6 – Solving Problems & Making Decisions: over the course of a 500-mile race each team will have literally scores if not hundreds of decisions to make. Do we bring our car in for fuel now or wait a lap or two on the chance that there will be a yellow flag (forcing everyone to hold their positions in the standings) later? How many of our 15 our “push-to-go” turbo boost uses do we save for the final laps? Should we adjust the front wings for more downforce or more speed? Given the heat (130 degrees on the track) how often should we plan to change tires? Problems to solve and decisions to make are just a normal part of the process and are treated as such. Frustrating perhaps, but “that’s racing.”

Next time – Skills 7 & 8

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