Why Managers Fail – 2

As noted in the last post, 40% of newly appointed managers and supervisors fail within the first 18 months. One of the major reasons is:

Being Unwilling or Unable to Make Tough Decisions

It’s normal to make your first decisions carefully and thoughtfully. After all, being newly promoted or hired means upper management will keep a close eye on you for awhile. That’s fine. And certainly your first or second personnel change will come under rather close scrutiny. The successful supervisor or manager makes personnel changes carefully, keeping at least the next higher level in the loop throughout the process.

In fact, most of the truly tough decisions you’ll face are people-problem decisions. Certain issues can doom a new supervisor or manager to failure, such as being unwilling to confront poor performers positively and help them improve or move on, or ignoring interpersonal disagreements and conflicts. And while the toughest decisions are often people issues, they can also involve equipment, systems, or process problems; new product/service decisions; or other issues posing risk to your team or the organization.

Making decisions and solving problems are part of the deal when you become a supervisor or manager. Just goes with the territory. We cover a wealth of information on navigating that territory in Skill 6 of The 8 Essential Skills for Supervisors and Managers – due out in June.

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