Skill 3 – Building Successful Relationships

Your success as a leader will be built on a foundation of two things: (1) your ability to get things done or accomplish tasks, and (2) your ability to forge and sustain positive relationships with other people. True leadership means focusing on both tasks and relationships. No matter how driven, focused, and hardworking you may be, you won’t be effective in life unless you can develop solid, healthy relationships. In today’s organization your ability to build successful relationships with employees, peers, your boss, and customers is a key skill – one that can help move you and your unit ahead or significantly hold you back.

What do you think? Of the 8 Essential Skills, it seems to me that Building Successful Relationships are another key skill. As colleague and coach Mary Jo Asmus says, “It’s all about relationships.” So, what do you think is involved in Building Successful Relationships?

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Skill 2 – Communicating for Results

How well you communicate, and how effective you are at using all methods of communication, have a great deal to do with your individual success and the success of your team and organization. When we examine why a manager’s career derails, we often find poor communication skills are a significant part of the problem. As a manager, you will often use verbal and written communication to prompt another person to behave in a certain way or accomplish a specific task. Regardless of your purpose, you want to create, transmit, and receive information as effectively as possible. At the same time, you want to build understanding and enhance your working relationships.

To communicate effectively, you need to be able to balance four major components:

  • Listening
  • Written communication
  • Verbal communication
  • Nonverbal communication

What do you think? Of the 8 Essential Skills, it seems to me that Communication comes next after Managing Yourself. So, what do you think is involved in effective communication – Communicating for Results?

Skill 1 – Managing Yourself

Your ability to be successful in your organizational role begins with how well you manage yourself, and that’s pretty much up to you. But understanding yourself is the first step if you want to become truly effective personally and professionally. Self-knowledge is the first requirement of self-management. And the ability to manage yourself is indeed the first essential skill – Skill 1 – in becoming a successful supervisor and manager.

What do you think? Of the 8 Essential Skills, it seems to me that you can’t manage others well if you can’t manage yourself. If you’ll play along for a minute and accept that Managing Yourself  is one of the 8 Essential Skills, then what do you think is involved in successfully managing yourself?